Privacy Policy
Thank you for visiting Bethany Neck Artist website.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website.
This policy also states the process for Refunds and Disputes - Limited Liability under Autstralian Consumer Law.
1. We respect your privacy
1.1 Bethany Neck Artist & Team, respect your right to privacy and are committed to safeguarding the privacy of customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Commonwealth). This policy sets out how we collect and treat your personal information.
1.2 "Personal information" is information we hold which is identifiable as being about you.
2. Collection of personal information
2.1 When you visit our website, www.bethanyneckartist we may collect personal information such as your name, email address, and location if you choose to provide it voluntarily (e.g., through contact forms or newsletter sign-ups).
2.2 We may collect additional information provided voluntarily by you at other times, including but not limited to, when you provide feedback, when you provide information prior to a walk or trek or art workshop about your personal health, business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2.3 Additionally, we may also collect any other information you provide while interacting with us.
2.4 We use your personal information to communicate with you, respond to inquiries, and provide updates about our artistic work, workshops, retreats, walks and tours. With your consent, we may send newsletters or promotional materials related to our art, exhibitions, or other relevant events
3. How we collect your personal information
3.1. Bethany Neck Artist collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. Use of your personal information
4.1. Bethany Neck Artist may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, events, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
4.2 Bethany Neck Artist may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.
5. Disclosure of your personal information
5.1 We may disclose your personal information to our admin team, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
5.2 We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Bethany Neck Artist,
www.bethanyneckartist.com, its customers or third parties.
5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
5.5 If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
5.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
6. Security of your personal information
6.1. Bethany Neck Artist is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
6.2 The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
7. Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988. A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us: artbethany@icloud.com.
7.2 We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
8. Complaints about privacy
8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to artbethany@icloud.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
9. Changes to Privacy Policy
9.1 Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
10. Website
10.1 Non-personal information is used to analyze website traffic, improve our content, and enhance user experience. When you come to our website www.bethanyneckartist.com we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
10.2 Opt-Out
You can opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
10.3 Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.
10.4 Third party sites
11. Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Bethany Neck Artist, is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
The Finance Merchant that Handles Credits and Refunds on this Platform
A percentage of money is taken from the financial ‘processing merchant’ dealing with credit and refund facilities on this platform. A refund will be paid to the customer, with a percentage deducted by the merchant, not Bethany Neck Artist, for processing refund transactions. The resultant amount will be forwarded to the customer.
Disputes-
Limited Liability for Bethany Neck Artist Under Australian Consumer Law
Selling to People Overseas or Interstate in Australia - All disputes will be solved via mediation or arbitration out of court in the city of Adelaide, SA.
As Bethany Neck Artist is the owner and seller of her products, any disputes occurring from the sale (or refund) of her products, will be settled in Adelaide, South Australia, under Australian Consumer Law.
South Australia is the state where Bethany Neck Artist manages her business.
It will be necessary to come to Adelaide, SA to hold an ‘out of court’ mediation procedure, where arbitration occurs, with the final decision binding.
Note: Legally and financially Bethany Neck Artist will only be liable for the replacement or cost of the original item/s of purchase (or return), only.
Thank you for taking time to read this policy thoroughly.
Bethany Neck & Team